REVOLUTIONARY MULTIFUNCTIONAL GLUTES TRAINING EQUIPMENT

WARRANTY POLICY

GluteBuilder sincerely hopes that you will be satisfied with any Product(s) you purchase from us, however, please make a note of our Warranty Policy below.

Our Products are covered by certain limited warranties, as set forth herein. Generally, our Product warranties apply to Products used in a home setting, under normal use, i.e. where Products have been used for their intended purpose. If you have any questions about the correct and proper use of any Products, then please contact us.

Products are covered under any applicable warranty for the period stated below, starting from the date that a Product is delivered to you:​

  • Soft goods, such as resistance bands, and the GLUTEBUILDER BOX: 90-day limited warranty against breaking or manufacturing defects beyond normal wear and tear.
  • GLUTEBUILDER BARBELL: 1-year limited warranty against breaking or manufacturing defects beyond normal wear and tear.
  • Frame paint, upholstery discoloration, bench adjustment, and lock bolts, and non-slippery foils: 1-year limited warranty against breaking or manufacturing defects beyond normal wear and tear.
  • GLUTEBUILDER frame and welded seams: 10-year limited warranty against breaking or manufacturing defects beyond normal wear and tear.
Product warranties are further subject to the following terms and conditions:
  • Product warranty does not cover damage or equipment failure resulting from misuse, incorrect cleaning, abuse, or external impact.
  • Product cannot be altered outside of manufacturer’s original product specifications.
  • A Product warranty shall not apply if there is any modification to the Product or accessories, or if there is a failure to provide maintenance as outlined in a manual provided by GluteBuilder.
  • Normal use (wear and tear), and any damage due to (i) non-intended use, (ii) inadequate or irregular maintenance, (iii) assembly errors on the part of the owner, and (iv) improper repair or moisture are all excluded from any Product Warranty.

Should any Product or part fail within the timeframes stated above then please submit a warranty request to info@glute-builder.com with details regarding the original purchase and the nature of the warranty claim. We will then review your claim and notify you if it is approved.